Privacy Policy
This privacy policy sets out how we use and protect any information that you give us when you use www.carvalhoresidences.com.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using www.carvalhoresidences.com, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
User Uploaded Content
Users may upload content to our platform. We do not claim any ownership rights in the text, files, images, photos, video, sounds, or any other materials (collectively, "Content") that you post on or through the Services. However, by posting any Content on or through the Services, you hereby grant to us a non-exclusive, fully paid and royalty-free, worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce and translate such Content, including without limitation distributing part or all of the Site in any media formats through any media channels.
You represent and warrant that: (i) you own the Content posted by you on or through the Services or otherwise have the right to grant the license set forth in this section, and (ii) the posting of your Content on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any Content posted by you to or through the Services.
We do not endorse any Content or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with Content. We do not permit copyright infringing activities and infringement of intellectual property rights on the Service, and we will remove all Content if properly notified that such Content infringes on another's intellectual property rights. We reserve the right to remove Content without prior notice.
We may, but have no obligation to, monitor, edit or remove Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service
Additional Privacy Policy
Privacy Policy
Effective Date: June 7, 2026
Edge Ventures LLC d/b/a Carvalho Residences ("Carvalho Residences," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.carvalhoresidences.com or interact with our services.
Information We Collect
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Property preferences
Appointment requests
Information submitted through contact forms
Any other information you choose to provide
We also automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
We may use cookies, pixels, web beacons, and similar technologies to improve website performance, personalize your experience, analyze traffic, and measure advertising effectiveness.
How We Use Your Information
We use your information to:
Respond to inquiries
Schedule appointments
Provide requested real estate services
Send listing updates and market information
Improve our website and customer experience
Communicate regarding your requests
Send marketing communications when you have provided your consent
Comply with legal obligations
SMS & WhatsApp Communications
If you voluntarily opt in, we may send you SMS and WhatsApp messages regarding:
Property inquiries
Appointment reminders
Listing updates
Open house invitations
Market information
Real estate services
Promotional offers
Message frequency varies, with up to 4 messages per month.
Message and data rates may apply.
You may opt out of SMS at any time by replying STOP.
Reply HELP for assistance.
You may stop WhatsApp communications by blocking or muting the conversation.
SMS opt-in consent and mobile phone numbers will never be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. All categories of information sharing described in this Privacy Policy exclude SMS opt-in data and consent
Information Sharing
We do not sell your personal information.
We may share your information only:
With trusted vendors and service providers that help us operate our business
To comply with applicable laws or legal requests
To protect our rights, property, or safety
In connection with a merger, acquisition, or sale of business assets
Our service providers are contractually required to protect your information and may only use it to perform services on our behalf.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Analytics & Advertising
We may use analytics providers and advertising platforms, including Google Analytics and Meta technologies, to better understand website usage and improve our services.
These providers may collect anonymous or aggregated information through cookies or similar technologies.
You may disable cookies through your browser settings.
Data Retention
We retain personal information only as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your personal information, subject to applicable legal requirements
To make a request, contact us using the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Effective Date.
Contact Us
Edge Ventures LLC d/b/a Carvalho Residences
Website: https://www.carvalhoresidences.com
Email: silvana@carvalhoresidences.com
Phone: (786) 767-0131